"I had the pleasure of attending Charlotte Westerhaus-Renfrow’s "Negotiations Fundamentals" presentation for the American College of Healthcare Executives. Charlotte’s expertise, engaging style, and practical insights left a lasting impression on the health care executives who participated — they left the session better equipped and more confident negotiators. I am deeply appreciative of Charlotte’s knowledge, professionalism, and ability to deliver meaningful, actionable content. I highly recommend her to any organization seeking to elevate their team’s negotiation skills."

"I’ve had the privilege of working alongside Charlotte for over 20 years. Her leadership and vision have left an undeniable mark on higher education and the broader community. She has held prestigious roles, including Vice President for Diversity and Inclusion at the NCAA, Interim President of Martin University, and leadership positions at the Kelley School of Business.
 

Charlotte has mentored rising leaders like Tifini McClyde-Blythe, now Associate Vice President of Human Resources at Interlochen, and provided creative solutions to complex challenges involving figures such as the NCAA’s Dennis Poppe and IU’s Dr. Charles Bantz.
 

Her influence extends beyond academia. I’ve called on her to inspire graduate students, executives at Damar Services, members of the Carmel Fire Department, student leaders at Leadership Connection, and as the MLK program speaker for the Rotary Club of Carmel.
 

Charlotte’s dedication to leadership, inclusion, and mentorship is truly unmatched. It’s been an honor to collaborate with her and witness the lasting impact she makes."

“In spending four months co-teaching Kelley School of Business Honors students with Professor Westerhaus-Renfrow, I had the privilege of a front row seat to her sharing a lifetime of valuable business and classroom knowledge with tomorrow’s leaders. Her curriculums were an ideal blend of academic and experiential. Despite that I brought my own 30+ years of business experience to each class, I felt like I left each session learning as much from Professor Westerhaus-Renfrow as the students I was co-teaching with her. I return often to my notes from the class as a reference source for my own interactions with everyone from peers to KSM interns. It was one of the most positive experiences of my adult life.”

""Charlotte Westerhaus-Renfrow is an outstanding consultant and speaker, consistently earning excellent reviews from our IU clients. Over the last ten years, Charlotte led numerous professional development courses and programs for Professional Development and Continuing Education (PDCE), the training arm of the IU Indianapolis Office of Community Engagement. PDCE client's include small business, nonprofit, military, government, and corporate managers and leaders.

Charlotte is an expert trainer and speaker on topics including Communication, Conflict Management, and Negotiations. Clients agreed that Charlotte’s sessions are engaging, insightful, practical, and relevant to any audience. If you're looking for a dynamic and impactful presenter and training expert, hire Charlotte—you won’t be disappointed."

"Charlotte Westerhaus-Renfrow is an outstanding consultant and speaker, consistently earning excellent reviews. She has led customized professional development programs offered by Indiana University–Indianapolis and the Indiana Cooperative Development Center for numerous businesses and non-profit organizations, covering topics like Communication, Conflict Management, and Negotiations. Charlotte’s sessions are engaging, insightful, practical, and relevant to any audience. If you're looking for a dynamic and impactful presenter, hire Charlotte—you won’t be disappointed."

"Working with Charlotte was an absolute pleasure. Her presentation at the EWHC and HFMA Women Lead HERe Conference was engaging, informative, and deeply connected with the audience. She brought complex topics to life in a way that was both accessible and inspiring. Charlotte was also a true professional behind the scenes — collaborative, flexible, and wonderful to work with. I would highly recommend her to any organization looking for a dynamic speaker who delivers both insight and impact."